| Dealer Login |
A Priority Fulfillment and Distribution, LLC Company Supporting EV Dealers and the Electric Vehicle Industry |
EV Depot 628 N 2nd St Lawrence, KS 66044 785-749-0949 |
| Dealer Login |
A Priority Fulfillment and Distribution, LLC Company Supporting EV Dealers and the Electric Vehicle Industry |
EV Depot 628 N 2nd St Lawrence, KS 66044 785-749-0949 |
EV Depot is a division of Priority Fulfillment and Distribution, LLC, based in Lawrence, Kansas. ElectricRider is also a division of Priority Fulfillment and Distribution, LLC. EV Depot supports retailers of Light Electric Vehicles. We stock a wide range of products and parts to support the EV industry. EV Depot technicians perform warranty and post-warranty service on many brands.
If you need service on a product, step 1 is to contact the dealer from whom you purchased. If your dealer is no longer in business, you may contact us directly at dave@evdepot.com. If your dealer refuses to provide service, he will lose his ability to purchase from EV Depot. We insist that our dealers provide good customer service.
General inquiries from retail customers will be deleted. EV Depot supports dealers. Those dealers support retail customers.
| EV Depot is the primary Service Center in the US for these brands | |
| Crystalyte 5000 series and 400 series Hub Motor Systems Even if you did not purchase from an EV Depot member dealer, we will service your hub motor system manufactured by Crystalyte. |
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Phoenix, RoadRunner, Sparrow Hub Motor Systems Owner's Manual Home Assembly Guide |
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| Go Motorboard 1500X Old product, warranties have expired. A few parts are still available. |
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| ElecTrec and LashOut Bikes No receipt needed if purchased from an EV Depot Member dealer. EV Depot has a record of your purchase. |
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| Vego Scooters
(SX-600, IQ-450) US Importer quit business in 2004. A few parts are still available. |
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| EV Depot Contact Information for Dealers / Resellers | |
| New Dealer Inquiries | dave@evdepot.com Consumer email to this address will be deleted. |
| Member Dealers | Member dealers are given EV Depot contact information. |
Post-warranty (out-of-warranty) Service Policy
EV Depot charges a non-refundable $55 diagnostic fee which is applied toward
labor cost if you elect to have the unit repaired. Our goal is to provide the
highest quality service in the industry, at a reasonable price. Labor rate is
$55 per hour for light vehicles. Most repairs can be done in an hour.
Shipping Damage
If your product is shipped to you and arrives damaged, contact the dealer from
whom you purchased the product. Dealers' policies vary widely, and shipping
damage is not covered by any warranty.
Warranty Service
If you are a consumer with a defective in-warranty product, begin by contacting
the dealer from whom you purchased. If your dealer is no longer in business, you
may write us directly at dave@evdepot.com..
What a warranty is
Some defects will occur in even the highest quality products manufactured under
ideal conditions. Warranties are designed to protect consumers from such
defects. Electronic components typically either have a very short life or a very
long life. Marginal components will fail during the first few minutes or hours
of use, usually well within any manufacturer's warranty period.
What a warranty is NOT
A warranty is not a guarantee of satisfaction with a given product for a
given use. Warranties do not cover shipping damage, failures caused by abuse, or
parts that are expected to wear out during normal use. Examples of
items not covered by warranties are tires, tubes, brake linings, and cables.